Return Policy

Return Policy

Major Shipping company : Janio
Usual Shipping period: Monday to Friday
Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

if you have any question about shipping,please e-mail us.
E-mail :customer@osakakuma.com

Refund/Return
If you want to get refund or return item you received,please cantact us.
E-mail :customer@osakakuma.com
Phone number: +65-9666-7850


We don't accept the cases below:
- ex1) over 7days from receiving item
- ex2) if items are open/used or damaged
- ex3) sending item without prior contact